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We gather feedback from clients after every project, here are some of their comments...

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The prototype looks absolutely awesome and that’s down to the great work you guys have been doing. Your efforts and ideas are helping to create a platform which we can be proud of. You guys really helped kick off the user experience and frame the importance of great UX design as being integral to development.

Service design director - Cabinet Office

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Mace & Menter are the most remarkable team to work with – collaborative and intelligent. We had developed innovative technology and they helped us define our product design strategy around the needs of the customers and take a research-led approach. Experts in service design and great fun to work with!

Product owner - health tech start-up

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I’m not just blowing smoke when I say that working with Mace & Menter was the easiest experience I’ve ever had. They delivered and absolutely exceeded our expectations.

Service owner - We The Curious

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We’re really good at building the system but Mace & Menter bring the ability to ensure we’re building the right system.

Managing director - secure gov tech client

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Your research entirely turned around the future of the project and will inform our thinking for a long time to come. The service and the outcomes exceeded our expectations. The work has re-energised the project and given a clear focus for the future with our users at the forefront of everything we do.

Service owner - gov tech client

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Mace & Menter provided an exemplary discovery and alpha project to NCSC. By having seasoned and independent researchers and designers assist us, we were able to canvas the community comprehensively in order to construct a long term development plan for the service. Mace & Menter are highly professional, reliable and rigorous in their methods.

Programme manager - NCSC

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If you’re thinking of dramatic change, Mace & Menter provide the empirical basis on which to direct your resources appropriately. They’re very much a tool of due diligence for dramatic technological change in the work place. I’ve been thrilled with the work, they’ve been fantastic. I definitely felt a very great deal of trust.

Programme director - Cabinet Office

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Uncover what users need

We uncover exactly what users need from your service at each step of their journey. Then we show you how to meet these needs, so you can deliver brilliant services.

Contact us to see if we’d be a good fit for your project:  -  01179 296 5776