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Beta design partner

During beta phases of projects, we work in parallel with the development team to deliver regular rounds of interaction design and tactical user research on releases.

We form a single team with the engineers to prototype and test designs that build on the best ideas uncovered in alpha. We help you define how your service will integrate with or replace existing services, and prepare for the transition to live. We help you pass the service standard assessment.

Activities

Service blueprinting

Creating a vision for the future service showing key people, steps and interactions

Service design

Focusing on using design to meet the right user needs and planning user journeys

Interaction design

Working with the Government or NHS design system to create simple intuitive digital screens

Content design

Producing understandable and effective content to integrate and test with prototypes

User research

Integrating structured research to test and refine designs and releases

Stakeholder engagement

Working with stakeholders to gather insight and share progress through show and tells

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The prototype looks absolutely awesome and that’s down to the great work you guys have been doing. Your efforts and ideas are helping to create a platform which we can be proud of. You guys really helped kick off the user experience and frame the importance of great UX design as being integral to development.

Service design director - Cabinet Office

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