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What we do

We uncover exactly what people need from your service at each step of their journey. Then we show you how to meet these needs, so you can deliver brilliant services.

With the right evidence you can identify clear goals and focus investment on areas that will make the biggest difference to your users and achieve the best outcomes.

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Mace & Menter provided an exemplary discovery and alpha project to NCSC. By having seasoned and independent researchers and designers assist us, we were able to canvas the community comprehensively in order to construct a long term development plan for the service. Mace & Menter are highly professional, reliable and rigorous in their methods.

Programme manager - NCSC

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